LAST REVISION: 22/11/2018

Below are the details for cancellation under these categories/sub categories.

TREK – We do accept the cancellation of your order/booking until 30 days before the start day/booking day.

SAFARI– We do not accept the cancellation of your order/booking. No cancellation.

CAMP – We do accept the cancellation of your order/booking until 7 days before the start  day/booking day.

RESORT –  We do not accept the cancellation of your order/booking. No cancellation.

HOME STAY – We do not accept the cancellation of your order/booking. No cancellation.

BARI THEKE PALIYE – We do accept the cancellation of your order/booking until 30 days before the start  day/booking day.

CUSTOMIZE TRIP – We do accept the cancellation of your order/booking until 30 days before the start day/booking day.

 

Note: If you want to cancel your order/booking you have to raise a cancellation request to care@bugial.com within cancellation-policy-period along with your order/booking details. If cancellation request made after cancelation-policy-period then you may or may not get the refund amount based on our refund policy. We may cancel the order/booking at any point of time without any reason. Lack of authentication of your details submitted by you – we may not proceed the cancellation. We/Bugial can cancel the order/booking/service at any point of time without no reason. Lack of fitness, health, accidental or any issue we/bugial may cancel the order/booking/service any any point of time.  We may change the cancellation policy at any point of time without any notice to anyone.